Privacy policy

At Shopii, accessible from shopii.com.pk, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect several types of information from and about users of our store, including:

  • Personal Details: Name, shipping address, billing address, email address, phone number, and payment details required to process your orders.

  • Order Details: Information about the products you browse, add to cart, and purchase, as well as transaction history.

  • Device & Technical Data: IP address, browser type, operating system, time zone, standard web log information, and cookies that track how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders, including sending order confirmations and delivery updates.

  • Communicate with you regarding customer support inquiries, returns, or refunds.

  • Prevent fraud, unauthorized transactions, and ensure platform security.

  • Provide tailored marketing messages, promotions, or news updates (if you have opted in).

  • Improve website functionality, product offerings, and customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share your data only with trusted service providers necessary to operate our business, such as:

  • Logistics & Delivery Partners: Courier services in Pakistan (e.g., TCS, Leopards, Trax, CallCourier) to ship and deliver your physical packages.

  • Payment Processors: Secure gateway providers to verify and process prepaid electronic transactions.

  • E-Commerce & Analytics Platforms: Technical infrastructure and analytics services (e.g., Shopify, Google Analytics) to help us analyze customer behavior and maintain site performance.

  • Legal Requirements: When required by law, regulation, or legal process to protect the rights, property, or safety of Shopii, our users, or others.